# Neno Help Center

> Help center for neno

## Nederlands

### Account

- [Kan ik mijn Neno-bankrekening opzeggen?](https://support.neno.co/nl/articles/14432508-kan-ik-mijn-neno-bankrekening-opzeggen.md)
- [Kan ik mijn Neno-rekening buiten Nederland gebruiken?](https://support.neno.co/nl/articles/14432506-kan-ik-mijn-neno-rekening-buiten-nederland-gebruiken.md)
- [Hoe wijzig ik de wettelijke vertegenwoordiger van mijn account?](https://support.neno.co/nl/articles/14432459-hoe-wijzig-ik-de-wettelijke-vertegenwoordiger-van-mijn-account.md)
- [Hoe wijzig ik mijn bedrijfsadres?](https://support.neno.co/nl/articles/14432456-hoe-wijzig-ik-mijn-bedrijfsadres.md)
- [Hoe wijzig ik mijn e-mailadres?](https://support.neno.co/nl/articles/14432464-hoe-wijzig-ik-mijn-e-mailadres.md)
- [Hoe wijzig ik mijn telefoonnummer?](https://support.neno.co/nl/articles/14432460-hoe-wijzig-ik-mijn-telefoonnummer.md)
- [Je Neno-account beheren: leden, instellingen en wijzigingen](https://support.neno.co/nl/articles/14432505-je-neno-account-beheren-leden-instellingen-en-wijzigingen.md)
- [Welke regelgeving geldt voor mijn Neno-rekening?](https://support.neno.co/nl/articles/14432540-welke-regelgeving-geldt-voor-mijn-neno-rekening.md)

### Beveiliging

- [Is mijn geld veilig bij Neno?](https://support.neno.co/nl/articles/14432538-is-mijn-geld-veilig-bij-neno.md)
- [Beveiliging en fraudebescherming bij Neno](https://support.neno.co/nl/articles/14432492-beveiliging-en-fraudebescherming-bij-neno.md)
- [Welke gegevens slaat Neno over mij op?](https://support.neno.co/nl/articles/14432520-welke-gegevens-slaat-neno-over-mij-op.md)
- [Wat is 3D Secure?](https://support.neno.co/nl/articles/14432518-wat-is-3d-secure.md)
- [Wat is een user binding error en hoe los ik die op?](https://support.neno.co/nl/articles/14432466-wat-is-een-user-binding-error-en-hoe-los-ik-die-op.md)
- [Wat is Verification of Payee?](https://support.neno.co/nl/articles/14432569-wat-is-verification-of-payee.md)
- [Wat moet ik doen als ik fraude vermoed?](https://support.neno.co/nl/articles/14432515-wat-moet-ik-doen-als-ik-fraude-vermoed.md)
- [Wat is Strong Customer Authentication \(SCA\)?](https://support.neno.co/nl/articles/14432553-wat-is-strong-customer-authentication-sca.md)

### Algemeen

- [Welk bankplan van Neno past bij mij?](https://support.neno.co/nl/articles/14440308-welk-bankplan-van-neno-past-bij-mij.md)
- [Wat is een BV?](https://support.neno.co/nl/articles/14432433-wat-is-een-bv.md)
- [Wat is een UBO en waarom is het verplicht?](https://support.neno.co/nl/articles/14432383-wat-is-een-ubo-en-waarom-is-het-verplicht.md)
- [Aan de slag met Neno: complete gids](https://support.neno.co/nl/articles/14432423-aan-de-slag-met-neno-complete-gids.md)
- [Boekhoud-, salaris- en belastingplannen van Neno](https://support.neno.co/nl/articles/14440310-boekhoud-salaris-en-belastingplannen-van-neno.md)
- [Wat zijn de kosten van Neno?](https://support.neno.co/nl/articles/14432438-wat-zijn-de-kosten-van-neno.md)
- [Welke functies biedt Neno?](https://support.neno.co/nl/articles/14432372-welke-functies-biedt-neno.md)
- [Wat is Neno?](https://support.neno.co/nl/articles/14432366-wat-is-neno.md)
- [Welke talen ondersteunt Neno?](https://support.neno.co/nl/articles/14432439-welke-talen-ondersteunt-neno.md)
- [Voor wie is Neno?](https://support.neno.co/nl/articles/14432371-voor-wie-is-neno.md)
- [Welke betaalmethoden accepteert Neno?](https://support.neno.co/nl/articles/14432376-welke-betaalmethoden-accepteert-neno.md)

### Identiteitsverificatie

- [Hoe verifieer ik mijn identiteit?](https://support.neno.co/nl/articles/14432552-hoe-verifieer-ik-mijn-identiteit.md)
- [Identiteitsverificatie voor je Neno-account](https://support.neno.co/nl/articles/14432489-identiteitsverificatie-voor-je-neno-account.md)
- [Mijn identiteitsverificatie is mislukt](https://support.neno.co/nl/articles/14432543-mijn-identiteitsverificatie-is-mislukt.md)
- [Welke documenten worden geaccepteerd voor identiteitsverificatie?](https://support.neno.co/nl/articles/14432542-welke-documenten-worden-geaccepteerd-voor-identiteitsverificatie.md)
- [Hoe werkt het identiteitsverificatieproces?](https://support.neno.co/nl/articles/14432431-hoe-werkt-het-identiteitsverificatieproces.md)
- [Waarom moet ik mijn identiteit verifiëren?](https://support.neno.co/nl/articles/14432550-waarom-moet-ik-mijn-identiteit-verifieren.md)

### Contact opnemen

- [Hoe neem ik contact op met Neno support?](https://support.neno.co/nl/articles/14432375-hoe-neem-ik-contact-op-met-neno-support.md)

### Kaarten

- [Hoe activeer ik mijn fysieke kaart?](https://support.neno.co/nl/articles/14432446-hoe-activeer-ik-mijn-fysieke-kaart.md)
- [Hoe pas ik mijn bestedingslimieten aan?](https://support.neno.co/nl/articles/14432455-hoe-pas-ik-mijn-bestedingslimieten-aan.md)
- [Hoe blokkeer ik mijn kaart?](https://support.neno.co/nl/articles/14432445-hoe-blokkeer-ik-mijn-kaart.md)
- [Hoe bestel ik een fysieke kaart?](https://support.neno.co/nl/articles/14432443-hoe-bestel-ik-een-fysieke-kaart.md)
- [Hoe stel ik Apple Pay in?](https://support.neno.co/nl/articles/14432447-hoe-stel-ik-apple-pay-in.md)
- [Hoe stel ik Google Pay in?](https://support.neno.co/nl/articles/14432444-hoe-stel-ik-google-pay-in.md)
- [Hoe deblokkeer ik mijn kaart na verkeerde pincodepogingen?](https://support.neno.co/nl/articles/14432453-hoe-deblokkeer-ik-mijn-kaart-na-verkeerde-pincodepogingen.md)
- [Neno-kaarten: gids voor fysieke en virtuele kaarten](https://support.neno.co/nl/articles/14432488-neno-kaarten-gids-voor-fysieke-en-virtuele-kaarten.md)
- [Wat zijn mijn bestedingslimieten?](https://support.neno.co/nl/articles/14432454-wat-zijn-mijn-bestedingslimieten.md)
- [Wat gebeurt er als ik mijn pincode te vaak verkeerd invoer?](https://support.neno.co/nl/articles/14432507-wat-gebeurt-er-als-ik-mijn-pincode-te-vaak-verkeerd-invoer.md)

### Account aanmaken

- [Ik heb mijn "account gereed"-mail niet ontvangen](https://support.neno.co/nl/articles/14432434-ik-heb-mijn-account-gereed-mail-niet-ontvangen.md)
- [BV oprichten: stap-voor-stap gids](https://support.neno.co/nl/articles/14432427-bv-oprichten-stap-voor-stap-gids.md)
- [Kan ik mijn bedrijfsgegevens wijzigen na de betaling?](https://support.neno.co/nl/articles/14432389-kan-ik-mijn-bedrijfsgegevens-wijzigen-na-de-betaling.md)
- [Hoe start ik een BV met Neno?](https://support.neno.co/nl/articles/14432379-hoe-start-ik-een-bv-met-neno.md)
- [Hoe lang duurt het oprichten van een BV?](https://support.neno.co/nl/articles/14432435-hoe-lang-duurt-het-oprichten-van-een-bv.md)
- [Hoeveel kost het om een BV te starten?](https://support.neno.co/nl/articles/14432437-hoeveel-kost-het-om-een-bv-te-starten.md)
- [Mijn BV-registratie is verlopen, wat kan ik doen?](https://support.neno.co/nl/articles/14432387-mijn-bv-registratie-is-verlopen-wat-kan-ik-doen.md)
- [Mijn betaling is mislukt, wat moet ik doen?](https://support.neno.co/nl/articles/14432385-mijn-betaling-is-mislukt-wat-moet-ik-doen.md)
- [Eenmanszaak omzetten: wat wel en niet mogelijk is](https://support.neno.co/nl/articles/14633968-eenmanszaak-omzetten-wat-wel-en-niet-mogelijk-is.md)
- [Alles over UBO's: vereisten voor de Nederlandse BV-registratie](https://support.neno.co/nl/articles/14432378-alles-over-ubo-s-vereisten-voor-de-nederlandse-bv-registratie.md)
- [Welke documenten heb ik nodig om een BV op te richten?](https://support.neno.co/nl/articles/14432382-welke-documenten-heb-ik-nodig-om-een-bv-op-te-richten.md)
- [Wat gebeurt er nadat ik voor mijn BV heb betaald?](https://support.neno.co/nl/articles/14432380-wat-gebeurt-er-nadat-ik-voor-mijn-bv-heb-betaald.md)
- [Welk BV-oprichtingspakket moet ik kiezen?](https://support.neno.co/nl/articles/14440304-welk-bv-oprichtingspakket-moet-ik-kiezen.md)
- [Hoe maak ik een Neno-account aan?](https://support.neno.co/nl/articles/14432374-hoe-maak-ik-een-neno-account-aan.md)

### Overboekingen en incasso's

- [Kan ik een internationale overboeking versturen?](https://support.neno.co/nl/articles/14432565-kan-ik-een-internationale-overboeking-versturen.md)
- [Ondersteunt Neno instant SEPA-overboekingen?](https://support.neno.co/nl/articles/14432559-ondersteunt-neno-instant-sepa-overboekingen.md)
- [Hoe verstuur ik een SEPA-overboeking?](https://support.neno.co/nl/articles/14432562-hoe-verstuur-ik-een-sepa-overboeking.md)
- [Hoe annuleer ik een periodieke overboeking?](https://support.neno.co/nl/articles/14432555-hoe-annuleer-ik-een-periodieke-overboeking.md)
- [Hoe stel ik een periodieke overboeking in?](https://support.neno.co/nl/articles/14432564-hoe-stel-ik-een-periodieke-overboeking-in.md)
- [Geld versturen en ontvangen met Neno](https://support.neno.co/nl/articles/14432504-geld-versturen-en-ontvangen-met-neno.md)
- [Betaalproblemen oplossen](https://support.neno.co/nl/articles/14432486-betaalproblemen-oplossen.md)
- [Wat zijn SEPA-incasso's?](https://support.neno.co/nl/articles/14432561-wat-zijn-sepa-incasso-s.md)
- [Waarom is mijn uitgaande overboeking niet verwerkt?](https://support.neno.co/nl/articles/14432572-waarom-is-mijn-uitgaande-overboeking-niet-verwerkt.md)
- [Waarom is mijn inkomende overboeking vertraagd?](https://support.neno.co/nl/articles/14432573-waarom-is-mijn-inkomende-overboeking-vertraagd.md)
- [Welke betaalmethoden ondersteunt Neno?](https://support.neno.co/nl/articles/14432554-welke-betaalmethoden-ondersteunt-neno.md)

### Rekeningen

- [Bestedingslimieten, geldopnames en rekeninglimieten](https://support.neno.co/nl/articles/15478296-bestedingslimieten-geldopnames-en-rekeninglimieten.md): Een overzicht van overboekingslimieten, bestedingslimieten voor kaarten, opnamelimieten bij geldautomaten, limieten voor contactloos betalen en hoeveel rekeningen je kunt openen.
- [Hoe is mijn geld beschermd?](https://support.neno.co/nl/articles/15478290-hoe-is-mijn-geld-beschermd.md): Hoe je tegoeden worden veiliggesteld, de dekking van het depositogarantiestelsel en wat er gebeurt als de bankpartner of de bank waar de tegoeden worden aangehouden in de problemen komt.
- [Ondersteunde betaalnetwerken en valuta](https://support.neno.co/nl/articles/15444519-ondersteunde-betaalnetwerken-en-valuta.md): Een overzicht van de valuta, betaalnetwerken \(payment rails\) en kosten voor internationale overboekingen via de kaartendienst van Neno, inclusief toegestane landen voor uitgaande en inkomende overb...
- [Kan ik mijn transacties exporteren?](https://support.neno.co/nl/articles/14432512-kan-ik-mijn-transacties-exporteren.md)
- [Hoe download ik een transactiebevestiging?](https://support.neno.co/nl/articles/14432574-hoe-download-ik-een-transactiebevestiging.md)
- [Hoe download ik een rekeningafschrift?](https://support.neno.co/nl/articles/14432539-hoe-download-ik-een-rekeningafschrift.md)
- [Wat zijn de verschillende rekeningsaldi?](https://support.neno.co/nl/articles/14432461-wat-zijn-de-verschillende-rekeningsaldi.md)
- [Wat voor soort bankrekening biedt Neno?](https://support.neno.co/nl/articles/14432463-wat-voor-soort-bankrekening-biedt-neno.md)
- [Je zakelijke Neno-bankrekening: overzicht](https://support.neno.co/nl/articles/14432491-je-zakelijke-neno-bankrekening-overzicht.md)
- [Krijg ik een Nederlands IBAN bij mijn BV?](https://support.neno.co/nl/articles/14432432-krijg-ik-een-nederlands-iban-bij-mijn-bv.md)
- [Waar zie ik mijn transactieoverzicht?](https://support.neno.co/nl/articles/14432514-waar-zie-ik-mijn-transactieoverzicht.md)
- [Wat is het verschil tussen virtuele en fysieke kaarten?](https://support.neno.co/nl/articles/14432452-wat-is-het-verschil-tussen-virtuele-en-fysieke-kaarten.md)

## English

### Account

- [Can I close my Neno bank account?](https://support.neno.co/en/articles/14432508-can-i-close-my-neno-bank-account.md)
- [Can I use my Neno account outside the Netherlands?](https://support.neno.co/en/articles/14432506-can-i-use-my-neno-account-outside-the-netherlands.md)
- [How do I change the legal representative on my account?](https://support.neno.co/en/articles/14432459-how-do-i-change-the-legal-representative-on-my-account.md)
- [How do I change my business address?](https://support.neno.co/en/articles/14432456-how-do-i-change-my-business-address.md)
- [How do I update my email address?](https://support.neno.co/en/articles/14432464-how-do-i-update-my-email-address.md)
- [How do I update my phone number?](https://support.neno.co/en/articles/14432460-how-do-i-update-my-phone-number.md)
- [Managing Your Neno Account: Members, Settings & Updates](https://support.neno.co/en/articles/14432505-managing-your-neno-account-members-settings-updates.md)
- [What regulations apply to my Neno account?](https://support.neno.co/en/articles/14432540-what-regulations-apply-to-my-neno-account.md)

### Security

- [Is my money safe with Neno?](https://support.neno.co/en/articles/14432538-is-my-money-safe-with-neno.md)
- [Security & Fraud Protection at Neno](https://support.neno.co/en/articles/14432492-security-fraud-protection-at-neno.md)
- [What data does Neno store about me?](https://support.neno.co/en/articles/14432520-what-data-does-neno-store-about-me.md)
- [What is 3D Secure \(3DS\)?](https://support.neno.co/en/articles/14432450-what-is-3d-secure-3ds.md)
- [What is 3D Secure?](https://support.neno.co/en/articles/14432518-what-is-3d-secure.md)
- [What is a user binding error and how do I fix it?](https://support.neno.co/en/articles/14432466-what-is-a-user-binding-error-and-how-do-i-fix-it.md)
- [What is Verification of Payee?](https://support.neno.co/en/articles/14432569-what-is-verification-of-payee.md)
- [What should I do if I suspect fraud?](https://support.neno.co/en/articles/14432515-what-should-i-do-if-i-suspect-fraud.md)
- [What is Strong Customer Authentication \(SCA\)?](https://support.neno.co/en/articles/14432553-what-is-strong-customer-authentication-sca.md)

### General

- [Which Neno banking plan is right for me?](https://support.neno.co/en/articles/14440308-which-neno-banking-plan-is-right-for-me.md)
- [What is a BV?](https://support.neno.co/en/articles/14432433-what-is-a-bv.md)
- [What is a UBO and why is it required?](https://support.neno.co/en/articles/14432383-what-is-a-ubo-and-why-is-it-required.md)
- [Getting Started with Neno: Complete Guide](https://support.neno.co/en/articles/14432423-getting-started-with-neno-complete-guide.md)
- [Neno bookkeeping, payroll, and tax plans](https://support.neno.co/en/articles/14440310-neno-bookkeeping-payroll-and-tax-plans.md)
- [What are the costs associated with Neno?](https://support.neno.co/en/articles/14432438-what-are-the-costs-associated-with-neno.md)
- [What features does Neno offer?](https://support.neno.co/en/articles/14432372-what-features-does-neno-offer.md)
- [What is Neno?](https://support.neno.co/en/articles/14432366-what-is-neno.md)
- [What languages does Neno support?](https://support.neno.co/en/articles/14432439-what-languages-does-neno-support.md)
- [Who is Neno for?](https://support.neno.co/en/articles/14432371-who-is-neno-for.md)
- [What payment methods does Neno accept?](https://support.neno.co/en/articles/14432376-what-payment-methods-does-neno-accept.md)

### Identifications

- [How do I verify my identity?](https://support.neno.co/en/articles/14432552-how-do-i-verify-my-identity.md)
- [Identity Verification for Your Neno Account](https://support.neno.co/en/articles/14432489-identity-verification-for-your-neno-account.md)
- [My identity verification failed](https://support.neno.co/en/articles/14432543-my-identity-verification-failed.md)
- [What documents are accepted for identity verification?](https://support.neno.co/en/articles/14432542-what-documents-are-accepted-for-identity-verification.md)
- [What is the identity verification process?](https://support.neno.co/en/articles/14432431-what-is-the-identity-verification-process.md)
- [Why do I need to verify my identity?](https://support.neno.co/en/articles/14432550-why-do-i-need-to-verify-my-identity.md)

### Contact us

- [How do I contact Neno support?](https://support.neno.co/en/articles/14432375-how-do-i-contact-neno-support.md)

### Cards

- [How do I activate my physical card?](https://support.neno.co/en/articles/14432446-how-do-i-activate-my-physical-card.md)
- [How do I adjust my spending limits?](https://support.neno.co/en/articles/14432455-how-do-i-adjust-my-spending-limits.md)
- [How do I block my card?](https://support.neno.co/en/articles/14432445-how-do-i-block-my-card.md)
- [How do I order a physical card?](https://support.neno.co/en/articles/14432443-how-do-i-order-a-physical-card.md)
- [How do I set up Apple Pay?](https://support.neno.co/en/articles/14432447-how-do-i-set-up-apple-pay.md)
- [How do I set up Google Pay?](https://support.neno.co/en/articles/14432444-how-do-i-set-up-google-pay.md)
- [How do I unblock my card after wrong PIN attempts?](https://support.neno.co/en/articles/14432453-how-do-i-unblock-my-card-after-wrong-pin-attempts.md)
- [Neno Cards: Physical & Virtual Cards Guide](https://support.neno.co/en/articles/14432488-neno-cards-physical-virtual-cards-guide.md)
- [What are my card spending limits?](https://support.neno.co/en/articles/14432454-what-are-my-card-spending-limits.md)
- [What happens if I enter my card PIN wrong too many times?](https://support.neno.co/en/articles/14432507-what-happens-if-i-enter-my-card-pin-wrong-too-many-times.md)

### Account onboarding

- [I haven't received my account ready email](https://support.neno.co/en/articles/14432434-i-haven-t-received-my-account-ready-email.md)
- [BV Incorporation: Step-by-Step Guide](https://support.neno.co/en/articles/14432427-bv-incorporation-step-by-step-guide.md)
- [Can I change my company details after paying?](https://support.neno.co/en/articles/14432389-can-i-change-my-company-details-after-paying.md)
- [How do I start a BV with Neno?](https://support.neno.co/en/articles/14432379-how-do-i-start-a-bv-with-neno.md)
- [How long does BV incorporation take?](https://support.neno.co/en/articles/14432435-how-long-does-bv-incorporation-take.md)
- [How much does it cost to start a BV?](https://support.neno.co/en/articles/14432437-how-much-does-it-cost-to-start-a-bv.md)
- [My BV registration expired, what can I do?](https://support.neno.co/en/articles/14432387-my-bv-registration-expired-what-can-i-do.md)
- [My payment failed, what should I do?](https://support.neno.co/en/articles/14432385-my-payment-failed-what-should-i-do.md)
- [Sole Proprietorship Conversions: What Is and Isn't Possible](https://support.neno.co/en/articles/14633968-sole-proprietorship-conversions-what-is-and-isn-t-possible.md)
- [Understanding UBOs: Requirements for Dutch BV Registration](https://support.neno.co/en/articles/14432378-understanding-ubos-requirements-for-dutch-bv-registration.md)
- [What documents do I need to incorporate a BV?](https://support.neno.co/en/articles/14432382-what-documents-do-i-need-to-incorporate-a-bv.md)
- [What happens after I pay for my BV?](https://support.neno.co/en/articles/14432380-what-happens-after-i-pay-for-my-bv.md)
- [Which BV incorporation package should I choose?](https://support.neno.co/en/articles/14440304-which-bv-incorporation-package-should-i-choose.md)
- [How do I create a Neno account?](https://support.neno.co/en/articles/14432374-how-do-i-create-a-neno-account.md)

### Credit transfers and direct debit

- [Can I send an international transfer?](https://support.neno.co/en/articles/14432565-can-i-send-an-international-transfer.md)
- [Does Neno support instant SEPA transfers?](https://support.neno.co/en/articles/14432559-does-neno-support-instant-sepa-transfers.md)
- [How do I send a SEPA transfer?](https://support.neno.co/en/articles/14432562-how-do-i-send-a-sepa-transfer.md)
- [How do I cancel a standing order?](https://support.neno.co/en/articles/14432555-how-do-i-cancel-a-standing-order.md)
- [How do I set up a standing order?](https://support.neno.co/en/articles/14432564-how-do-i-set-up-a-standing-order.md)
- [Sending and Receiving Money with Neno](https://support.neno.co/en/articles/14432504-sending-and-receiving-money-with-neno.md)
- [Troubleshooting Payment Issues](https://support.neno.co/en/articles/14432486-troubleshooting-payment-issues.md)
- [What are SEPA Direct Debits?](https://support.neno.co/en/articles/14432561-what-are-sepa-direct-debits.md)
- [Why was my outgoing transfer not processed?](https://support.neno.co/en/articles/14432572-why-was-my-outgoing-transfer-not-processed.md)
- [Why is my incoming transfer delayed?](https://support.neno.co/en/articles/14432573-why-is-my-incoming-transfer-delayed.md)
- [What payment methods does Neno support?](https://support.neno.co/en/articles/14432554-what-payment-methods-does-neno-support.md)

### Accounts

- [Spending limits, withdrawals and account limits](https://support.neno.co/en/articles/15478296-spending-limits-withdrawals-and-account-limits.md): An overview of transfer limits, card spending limits, ATM withdrawal limits, contactless payment limits, and how many accounts you can open.
- [How is my money protected?](https://support.neno.co/en/articles/15478290-how-is-my-money-protected.md): How your funds are safeguarded, deposit guarantee coverage, and what happens if the banking partner or safeguarding bank fails.
- [Supported payment rails and currencies](https://support.neno.co/en/articles/15444519-supported-payment-rails-and-currencies.md): An overview of the currencies, payment rails, and fees for international transfers through the Neno cards service, including allowed countries for outgoing and incoming transfers and the four fee g...
- [Can I export my transactions?](https://support.neno.co/en/articles/14432512-can-i-export-my-transactions.md)
- [How do I download a transaction confirmation?](https://support.neno.co/en/articles/14432574-how-do-i-download-a-transaction-confirmation.md)
- [How do I download a bank statement?](https://support.neno.co/en/articles/14432539-how-do-i-download-a-bank-statement.md)
- [What are the different account balances?](https://support.neno.co/en/articles/14432461-what-are-the-different-account-balances.md)
- [What kind of bank account does Neno provide?](https://support.neno.co/en/articles/14432463-what-kind-of-bank-account-does-neno-provide.md)
- [Your Neno Business Bank Account: Overview](https://support.neno.co/en/articles/14432491-your-neno-business-bank-account-overview.md)
- [Will I receive a Dutch IBAN with my BV?](https://support.neno.co/en/articles/14432432-will-i-receive-a-dutch-iban-with-my-bv.md)
- [Where can I see my transaction history?](https://support.neno.co/en/articles/14432514-where-can-i-see-my-transaction-history.md)
- [What's the difference between virtual and physical cards?](https://support.neno.co/en/articles/14432452-what-s-the-difference-between-virtual-and-physical-cards.md)

## Français

### Compte

- [Puis-je clôturer mon compte bancaire Neno ?](https://support.neno.co/fr/articles/14432508-puis-je-cloturer-mon-compte-bancaire-neno.md)
- [Puis-je utiliser mon compte Neno en dehors des Pays-Bas ?](https://support.neno.co/fr/articles/14432506-puis-je-utiliser-mon-compte-neno-en-dehors-des-pays-bas.md)
- [Comment changer le représentant légal de mon compte ?](https://support.neno.co/fr/articles/14432459-comment-changer-le-representant-legal-de-mon-compte.md)
- [Comment modifier l'adresse de mon entreprise ?](https://support.neno.co/fr/articles/14432456-comment-modifier-l-adresse-de-mon-entreprise.md)
- [Comment mettre à jour mon adresse e-mail ?](https://support.neno.co/fr/articles/14432464-comment-mettre-a-jour-mon-adresse-e-mail.md)
- [Comment mettre à jour mon numéro de téléphone ?](https://support.neno.co/fr/articles/14432460-comment-mettre-a-jour-mon-numero-de-telephone.md)
- [Gérer ton compte Neno : membres, paramètres et mises à jour](https://support.neno.co/fr/articles/14432505-gerer-ton-compte-neno-membres-parametres-et-mises-a-jour.md)
- [Quelle réglementation s'applique à mon compte Neno ?](https://support.neno.co/fr/articles/14432540-quelle-reglementation-s-applique-a-mon-compte-neno.md)

### Sécurité

- [Mon argent est-il en sécurité chez Neno ?](https://support.neno.co/fr/articles/14432538-mon-argent-est-il-en-securite-chez-neno.md)
- [Sécurité et protection contre la fraude chez Neno](https://support.neno.co/fr/articles/14432492-securite-et-protection-contre-la-fraude-chez-neno.md)
- [Quelles données Neno conserve-t-il à mon sujet ?](https://support.neno.co/fr/articles/14432520-quelles-donnees-neno-conserve-t-il-a-mon-sujet.md)
- [Qu'est-ce que 3D Secure ?](https://support.neno.co/fr/articles/14432518-qu-est-ce-que-3d-secure.md)
- [Qu'est-ce qu'une erreur de liaison utilisateur \(user binding error\) et comment la corriger ?](https://support.neno.co/fr/articles/14432466-qu-est-ce-qu-une-erreur-de-liaison-utilisateur-user-binding-error-et-comment-la-corriger.md)
- [Qu'est-ce que la vérification du bénéficiaire \(Verification of Payee\) ?](https://support.neno.co/fr/articles/14432569-qu-est-ce-que-la-verification-du-beneficiaire-verification-of-payee.md)
- [Que faire si je soupçonne une fraude ?](https://support.neno.co/fr/articles/14432515-que-faire-si-je-soupconne-une-fraude.md)
- [Qu'est-ce que l'authentification forte du client \(SCA\) ?](https://support.neno.co/fr/articles/14432553-qu-est-ce-que-l-authentification-forte-du-client-sca.md)

### Informations générales

- [Quel forfait bancaire Neno est fait pour moi ?](https://support.neno.co/fr/articles/14440308-quel-forfait-bancaire-neno-est-fait-pour-moi.md)
- [Qu'est-ce qu'une BV ?](https://support.neno.co/fr/articles/14432433-qu-est-ce-qu-une-bv.md)
- [Qu'est-ce qu'un UBO et pourquoi est-il exigé ?](https://support.neno.co/fr/articles/14432383-qu-est-ce-qu-un-ubo-et-pourquoi-est-il-exige.md)
- [Bien démarrer avec Neno : le guide complet](https://support.neno.co/fr/articles/14432423-bien-demarrer-avec-neno-le-guide-complet.md)
- [Les formules comptabilité, paie et fiscalité de Neno](https://support.neno.co/fr/articles/14440310-les-formules-comptabilite-paie-et-fiscalite-de-neno.md)
- [Quels sont les coûts liés à Neno ?](https://support.neno.co/fr/articles/14432438-quels-sont-les-couts-lies-a-neno.md)
- [Quelles fonctionnalités Neno propose-t-il ?](https://support.neno.co/fr/articles/14432372-quelles-fonctionnalites-neno-propose-t-il.md)
- [Qu'est-ce que Neno ?](https://support.neno.co/fr/articles/14432366-qu-est-ce-que-neno.md)
- [Quelles langues Neno prend-il en charge ?](https://support.neno.co/fr/articles/14432439-quelles-langues-neno-prend-il-en-charge.md)
- [À qui s'adresse Neno ?](https://support.neno.co/fr/articles/14432371-a-qui-s-adresse-neno.md)
- [Quels moyens de paiement Neno accepte-t-il ?](https://support.neno.co/fr/articles/14432376-quels-moyens-de-paiement-neno-accepte-t-il.md)

### Vérification d'identité

- [Comment vérifier mon identité ?](https://support.neno.co/fr/articles/14432552-comment-verifier-mon-identite.md)
- [Vérification d'identité pour ton compte Neno](https://support.neno.co/fr/articles/14432489-verification-d-identite-pour-ton-compte-neno.md)
- [Ma vérification d'identité a échoué](https://support.neno.co/fr/articles/14432543-ma-verification-d-identite-a-echoue.md)
- [Quels documents sont acceptés pour la vérification d'identité ?](https://support.neno.co/fr/articles/14432542-quels-documents-sont-acceptes-pour-la-verification-d-identite.md)
- [En quoi consiste le processus de vérification d'identité ?](https://support.neno.co/fr/articles/14432431-en-quoi-consiste-le-processus-de-verification-d-identite.md)
- [Pourquoi dois-je vérifier mon identité ?](https://support.neno.co/fr/articles/14432550-pourquoi-dois-je-verifier-mon-identite.md)

### Nous contacter

- [Comment contacter le support Neno ?](https://support.neno.co/fr/articles/14432375-comment-contacter-le-support-neno.md)

### Cartes

- [Comment activer ma carte physique ?](https://support.neno.co/fr/articles/14432446-comment-activer-ma-carte-physique.md)
- [Comment ajuster mes plafonds de dépenses ?](https://support.neno.co/fr/articles/14432455-comment-ajuster-mes-plafonds-de-depenses.md)
- [Comment bloquer ma carte ?](https://support.neno.co/fr/articles/14432445-comment-bloquer-ma-carte.md)
- [Comment commander une carte physique ?](https://support.neno.co/fr/articles/14432443-comment-commander-une-carte-physique.md)
- [Comment configurer Apple Pay ?](https://support.neno.co/fr/articles/14432447-comment-configurer-apple-pay.md)
- [Comment configurer Google Pay ?](https://support.neno.co/fr/articles/14432444-comment-configurer-google-pay.md)
- [Comment débloquer ma carte après plusieurs codes PIN erronés ?](https://support.neno.co/fr/articles/14432453-comment-debloquer-ma-carte-apres-plusieurs-codes-pin-errones.md)
- [Cartes Neno : guide des cartes physiques et virtuelles](https://support.neno.co/fr/articles/14432488-cartes-neno-guide-des-cartes-physiques-et-virtuelles.md)
- [Quels sont les plafonds de dépenses de ma carte ?](https://support.neno.co/fr/articles/14432454-quels-sont-les-plafonds-de-depenses-de-ma-carte.md)
- [Que se passe-t-il si je saisis mon code PIN trop de fois de manière incorrecte ?](https://support.neno.co/fr/articles/14432507-que-se-passe-t-il-si-je-saisis-mon-code-pin-trop-de-fois-de-maniere-incorrecte.md)

### Ouverture de compte

- [Je n'ai pas reçu l'e-mail m'indiquant que mon compte est prêt](https://support.neno.co/fr/articles/14432434-je-n-ai-pas-recu-l-e-mail-m-indiquant-que-mon-compte-est-pret.md)
- [Création d'une BV : guide étape par étape](https://support.neno.co/fr/articles/14432427-creation-d-une-bv-guide-etape-par-etape.md)
- [Puis-je modifier les informations de ma société après le paiement ?](https://support.neno.co/fr/articles/14432389-puis-je-modifier-les-informations-de-ma-societe-apres-le-paiement.md)
- [Comment créer une BV avec Neno ?](https://support.neno.co/fr/articles/14432379-comment-creer-une-bv-avec-neno.md)
- [Combien de temps prend la création d'une BV ?](https://support.neno.co/fr/articles/14432435-combien-de-temps-prend-la-creation-d-une-bv.md)
- [Combien coûte la création d'une BV ?](https://support.neno.co/fr/articles/14432437-combien-coute-la-creation-d-une-bv.md)
- [Mon enregistrement de BV a expiré, que puis-je faire ?](https://support.neno.co/fr/articles/14432387-mon-enregistrement-de-bv-a-expire-que-puis-je-faire.md)
- [Mon paiement a échoué, que dois-je faire ?](https://support.neno.co/fr/articles/14432385-mon-paiement-a-echoue-que-dois-je-faire.md)
- [Transformations d'une entreprise individuelle : ce qui est possible et ce qui ne l'est pas](https://support.neno.co/fr/articles/14633968-transformations-d-une-entreprise-individuelle-ce-qui-est-possible-et-ce-qui-ne-l-est-pas.md)
- [Comprendre les UBO : exigences pour l'immatriculation d'une BV néerlandaise](https://support.neno.co/fr/articles/14432378-comprendre-les-ubo-exigences-pour-l-immatriculation-d-une-bv-neerlandaise.md)
- [De quels documents ai-je besoin pour créer une BV ?](https://support.neno.co/fr/articles/14432382-de-quels-documents-ai-je-besoin-pour-creer-une-bv.md)
- [Que se passe-t-il après le paiement de ma BV ?](https://support.neno.co/fr/articles/14432380-que-se-passe-t-il-apres-le-paiement-de-ma-bv.md)
- [Quelle formule de création de BV dois-je choisir ?](https://support.neno.co/fr/articles/14440304-quelle-formule-de-creation-de-bv-dois-je-choisir.md)
- [Comment créer un compte Neno ?](https://support.neno.co/fr/articles/14432374-comment-creer-un-compte-neno.md)

### Virements et prélèvements

- [Puis-je effectuer un virement international ?](https://support.neno.co/fr/articles/14432565-puis-je-effectuer-un-virement-international.md)
- [Neno prend-il en charge les virements SEPA instantanés ?](https://support.neno.co/fr/articles/14432559-neno-prend-il-en-charge-les-virements-sepa-instantanes.md)
- [Comment faire un virement SEPA ?](https://support.neno.co/fr/articles/14432562-comment-faire-un-virement-sepa.md)
- [Comment annuler un virement permanent ?](https://support.neno.co/fr/articles/14432555-comment-annuler-un-virement-permanent.md)
- [Comment mettre en place un virement permanent ?](https://support.neno.co/fr/articles/14432564-comment-mettre-en-place-un-virement-permanent.md)
- [Envoyer et recevoir de l'argent avec Neno](https://support.neno.co/fr/articles/14432504-envoyer-et-recevoir-de-l-argent-avec-neno.md)
- [Résoudre les problèmes de paiement](https://support.neno.co/fr/articles/14432486-resoudre-les-problemes-de-paiement.md)
- [Qu'est-ce que le prélèvement SEPA ?](https://support.neno.co/fr/articles/14432561-qu-est-ce-que-le-prelevement-sepa.md)
- [Pourquoi mon virement sortant n'a-t-il pas été traité ?](https://support.neno.co/fr/articles/14432572-pourquoi-mon-virement-sortant-n-a-t-il-pas-ete-traite.md)
- [Pourquoi mon virement entrant est-il retardé ?](https://support.neno.co/fr/articles/14432573-pourquoi-mon-virement-entrant-est-il-retarde.md)
- [Quels moyens de paiement Neno prend-il en charge ?](https://support.neno.co/fr/articles/14432554-quels-moyens-de-paiement-neno-prend-il-en-charge.md)

### Comptes

- [Plafonds de dépenses, retraits et limites de compte](https://support.neno.co/fr/articles/15478296-plafonds-de-depenses-retraits-et-limites-de-compte.md): Un aperçu des limites de virement, des plafonds de dépenses par carte, des limites de retrait aux distributeurs, des limites de paiement sans contact et du nombre de comptes que tu peux ouvrir.
- [Comment mon argent est-il protégé ?](https://support.neno.co/fr/articles/15478290-comment-mon-argent-est-il-protege.md): Comment tes fonds sont protégés, la couverture de la garantie des dépôts et ce qui se passe si le partenaire bancaire ou la banque de cantonnement fait faillite.
- [Réseaux de paiement et devises pris en charge](https://support.neno.co/fr/articles/15444519-reseaux-de-paiement-et-devises-pris-en-charge.md): Un aperçu des devises, des réseaux de paiement et des frais pour les virements internationaux via le service de cartes Neno, y compris les pays autorisés pour les transferts sortants et entrants et...
- [Puis-je exporter mes transactions ?](https://support.neno.co/fr/articles/14432512-puis-je-exporter-mes-transactions.md)
- [Comment télécharger une confirmation de transaction ?](https://support.neno.co/fr/articles/14432574-comment-telecharger-une-confirmation-de-transaction.md)
- [Comment télécharger un relevé bancaire ?](https://support.neno.co/fr/articles/14432539-comment-telecharger-un-releve-bancaire.md)
- [Quels sont les différents soldes de compte ?](https://support.neno.co/fr/articles/14432461-quels-sont-les-differents-soldes-de-compte.md)
- [Quel type de compte bancaire Neno propose-t-il ?](https://support.neno.co/fr/articles/14432463-quel-type-de-compte-bancaire-neno-propose-t-il.md)
- [Ton compte bancaire professionnel Neno : présentation](https://support.neno.co/fr/articles/14432491-ton-compte-bancaire-professionnel-neno-presentation.md)
- [Vais-je recevoir un IBAN néerlandais avec ma BV ?](https://support.neno.co/fr/articles/14432432-vais-je-recevoir-un-iban-neerlandais-avec-ma-bv.md)
- [Où puis-je voir l'historique de mes transactions ?](https://support.neno.co/fr/articles/14432514-ou-puis-je-voir-l-historique-de-mes-transactions.md)
- [Quelle est la différence entre les cartes virtuelles et physiques ?](https://support.neno.co/fr/articles/14432452-quelle-est-la-difference-entre-les-cartes-virtuelles-et-physiques.md)

## Italiano

### Account

- [Posso chiudere il mio conto bancario Neno?](https://support.neno.co/it/articles/14432508-posso-chiudere-il-mio-conto-bancario-neno.md)
- [Posso usare il mio conto Neno al di fuori dei Paesi Bassi?](https://support.neno.co/it/articles/14432506-posso-usare-il-mio-conto-neno-al-di-fuori-dei-paesi-bassi.md)
- [Come cambio il rappresentante legale del mio conto?](https://support.neno.co/it/articles/14432459-come-cambio-il-rappresentante-legale-del-mio-conto.md)
- [Come modifico l'indirizzo della mia azienda?](https://support.neno.co/it/articles/14432456-come-modifico-l-indirizzo-della-mia-azienda.md)
- [Come aggiorno il mio indirizzo email?](https://support.neno.co/it/articles/14432464-come-aggiorno-il-mio-indirizzo-email.md)
- [Come aggiorno il mio numero di telefono?](https://support.neno.co/it/articles/14432460-come-aggiorno-il-mio-numero-di-telefono.md)
- [Gestire il tuo account Neno: membri, impostazioni e aggiornamenti](https://support.neno.co/it/articles/14432505-gestire-il-tuo-account-neno-membri-impostazioni-e-aggiornamenti.md)
- [Quali normative si applicano al mio account Neno?](https://support.neno.co/it/articles/14432540-quali-normative-si-applicano-al-mio-account-neno.md)

### Sicurezza

- [Il mio denaro è al sicuro con Neno?](https://support.neno.co/it/articles/14432538-il-mio-denaro-e-al-sicuro-con-neno.md)
- [Sicurezza e protezione dalle frodi con Neno](https://support.neno.co/it/articles/14432492-sicurezza-e-protezione-dalle-frodi-con-neno.md)
- [Quali dati conserva Neno su di me?](https://support.neno.co/it/articles/14432520-quali-dati-conserva-neno-su-di-me.md)
- [Cos'è 3D Secure?](https://support.neno.co/it/articles/14432518-cos-e-3d-secure.md)
- [Cos'è un errore di collegamento utente \(user binding\) e come lo risolvo?](https://support.neno.co/it/articles/14432466-cos-e-un-errore-di-collegamento-utente-user-binding-e-come-lo-risolvo.md)
- [Cos'è la Verifica del beneficiario \(Verification of Payee\)?](https://support.neno.co/it/articles/14432569-cos-e-la-verifica-del-beneficiario-verification-of-payee.md)
- [Cosa devo fare se sospetto una frode?](https://support.neno.co/it/articles/14432515-cosa-devo-fare-se-sospetto-una-frode.md)
- [Cos'è la Strong Customer Authentication \(SCA\)?](https://support.neno.co/it/articles/14432553-cos-e-la-strong-customer-authentication-sca.md)

### Informazioni generali

- [Quale piano bancario Neno fa per me?](https://support.neno.co/it/articles/14440308-quale-piano-bancario-neno-fa-per-me.md)
- [Cos'è una BV?](https://support.neno.co/it/articles/14432433-cos-e-una-bv.md)
- [Cos'è un UBO e perché è obbligatorio?](https://support.neno.co/it/articles/14432383-cos-e-un-ubo-e-perche-e-obbligatorio.md)
- [Primi passi con Neno: guida completa](https://support.neno.co/it/articles/14432423-primi-passi-con-neno-guida-completa.md)
- [Piani di contabilità, buste paga e fiscalità di Neno](https://support.neno.co/it/articles/14440310-piani-di-contabilita-buste-paga-e-fiscalita-di-neno.md)
- [Quali sono i costi di Neno?](https://support.neno.co/it/articles/14432438-quali-sono-i-costi-di-neno.md)
- [Quali funzionalità offre Neno?](https://support.neno.co/it/articles/14432372-quali-funzionalita-offre-neno.md)
- [Cos'è Neno?](https://support.neno.co/it/articles/14432366-cos-e-neno.md)
- [Quali lingue supporta Neno?](https://support.neno.co/it/articles/14432439-quali-lingue-supporta-neno.md)
- [A chi si rivolge Neno?](https://support.neno.co/it/articles/14432371-a-chi-si-rivolge-neno.md)
- [Quali metodi di pagamento accetta Neno?](https://support.neno.co/it/articles/14432376-quali-metodi-di-pagamento-accetta-neno.md)

### Verifica dell'identità

- [Come verifico la mia identità?](https://support.neno.co/it/articles/14432552-come-verifico-la-mia-identita.md)
- [Verifica dell'identità per il tuo account Neno](https://support.neno.co/it/articles/14432489-verifica-dell-identita-per-il-tuo-account-neno.md)
- [La verifica della mia identità non è andata a buon fine](https://support.neno.co/it/articles/14432543-la-verifica-della-mia-identita-non-e-andata-a-buon-fine.md)
- [Quali documenti sono accettati per la verifica dell'identità?](https://support.neno.co/it/articles/14432542-quali-documenti-sono-accettati-per-la-verifica-dell-identita.md)
- [In cosa consiste il processo di verifica dell'identità?](https://support.neno.co/it/articles/14432431-in-cosa-consiste-il-processo-di-verifica-dell-identita.md)
- [Perché devo verificare la mia identità?](https://support.neno.co/it/articles/14432550-perche-devo-verificare-la-mia-identita.md)

### Contattaci

- [Come contatto l'assistenza Neno?](https://support.neno.co/it/articles/14432375-come-contatto-l-assistenza-neno.md)

### Carte

- [Come attivo la mia carta fisica?](https://support.neno.co/it/articles/14432446-come-attivo-la-mia-carta-fisica.md)
- [Come modifico i miei limiti di spesa?](https://support.neno.co/it/articles/14432455-come-modifico-i-miei-limiti-di-spesa.md)
- [Come blocco la mia carta?](https://support.neno.co/it/articles/14432445-come-blocco-la-mia-carta.md)
- [Come ordino una carta fisica?](https://support.neno.co/it/articles/14432443-come-ordino-una-carta-fisica.md)
- [Come configuro Apple Pay?](https://support.neno.co/it/articles/14432447-come-configuro-apple-pay.md)
- [Come configuro Google Pay?](https://support.neno.co/it/articles/14432444-come-configuro-google-pay.md)
- [Come sblocco la mia carta dopo aver inserito il PIN errato?](https://support.neno.co/it/articles/14432453-come-sblocco-la-mia-carta-dopo-aver-inserito-il-pin-errato.md)
- [Carte Neno: guida alle carte fisiche e virtuali](https://support.neno.co/it/articles/14432488-carte-neno-guida-alle-carte-fisiche-e-virtuali.md)
- [Quali sono i limiti di spesa della mia carta?](https://support.neno.co/it/articles/14432454-quali-sono-i-limiti-di-spesa-della-mia-carta.md)
- [Cosa succede se inserisco il PIN della carta errato troppe volte?](https://support.neno.co/it/articles/14432507-cosa-succede-se-inserisco-il-pin-della-carta-errato-troppe-volte.md)

### Apertura del conto

- [Non ho ricevuto l'email di conto pronto](https://support.neno.co/it/articles/14432434-non-ho-ricevuto-l-email-di-conto-pronto.md)
- [Costituzione di una BV: guida passo dopo passo](https://support.neno.co/it/articles/14432427-costituzione-di-una-bv-guida-passo-dopo-passo.md)
- [Posso modificare i dati della mia società dopo aver pagato?](https://support.neno.co/it/articles/14432389-posso-modificare-i-dati-della-mia-societa-dopo-aver-pagato.md)
- [Come apro una BV con Neno?](https://support.neno.co/it/articles/14432379-come-apro-una-bv-con-neno.md)
- [Quanto tempo richiede la costituzione di una BV?](https://support.neno.co/it/articles/14432435-quanto-tempo-richiede-la-costituzione-di-una-bv.md)
- [Quanto costa avviare una BV?](https://support.neno.co/it/articles/14432437-quanto-costa-avviare-una-bv.md)
- [La registrazione della mia BV è scaduta, cosa posso fare?](https://support.neno.co/it/articles/14432387-la-registrazione-della-mia-bv-e-scaduta-cosa-posso-fare.md)
- [Il mio pagamento non è andato a buon fine, cosa devo fare?](https://support.neno.co/it/articles/14432385-il-mio-pagamento-non-e-andato-a-buon-fine-cosa-devo-fare.md)
- [Trasformazione della ditta individuale: cosa è possibile e cosa no](https://support.neno.co/it/articles/14633968-trasformazione-della-ditta-individuale-cosa-e-possibile-e-cosa-no.md)
- [Capire gli UBO: requisiti per la registrazione di una BV olandese](https://support.neno.co/it/articles/14432378-capire-gli-ubo-requisiti-per-la-registrazione-di-una-bv-olandese.md)
- [Quali documenti servono per costituire una BV?](https://support.neno.co/it/articles/14432382-quali-documenti-servono-per-costituire-una-bv.md)
- [Cosa succede dopo aver pagato per la mia BV?](https://support.neno.co/it/articles/14432380-cosa-succede-dopo-aver-pagato-per-la-mia-bv.md)
- [Quale pacchetto di costituzione BV dovrei scegliere?](https://support.neno.co/it/articles/14440304-quale-pacchetto-di-costituzione-bv-dovrei-scegliere.md)
- [Come creo un account Neno?](https://support.neno.co/it/articles/14432374-come-creo-un-account-neno.md)

### Bonifici e addebiti diretti

- [Posso inviare un bonifico internazionale?](https://support.neno.co/it/articles/14432565-posso-inviare-un-bonifico-internazionale.md)
- [Neno supporta i bonifici SEPA istantanei?](https://support.neno.co/it/articles/14432559-neno-supporta-i-bonifici-sepa-istantanei.md)
- [Come invio un bonifico SEPA?](https://support.neno.co/it/articles/14432562-come-invio-un-bonifico-sepa.md)
- [Come annullo un ordine permanente?](https://support.neno.co/it/articles/14432555-come-annullo-un-ordine-permanente.md)
- [Come imposto un ordine permanente?](https://support.neno.co/it/articles/14432564-come-imposto-un-ordine-permanente.md)
- [Inviare e ricevere denaro con Neno](https://support.neno.co/it/articles/14432504-inviare-e-ricevere-denaro-con-neno.md)
- [Risoluzione dei problemi di pagamento](https://support.neno.co/it/articles/14432486-risoluzione-dei-problemi-di-pagamento.md)
- [Cosa sono gli addebiti diretti SEPA?](https://support.neno.co/it/articles/14432561-cosa-sono-gli-addebiti-diretti-sepa.md)
- [Perché il mio bonifico in uscita non è stato elaborato?](https://support.neno.co/it/articles/14432572-perche-il-mio-bonifico-in-uscita-non-e-stato-elaborato.md)
- [Perché il bonifico in entrata è in ritardo?](https://support.neno.co/it/articles/14432573-perche-il-bonifico-in-entrata-e-in-ritardo.md)
- [Quali metodi di pagamento supporta Neno?](https://support.neno.co/it/articles/14432554-quali-metodi-di-pagamento-supporta-neno.md)

### Conti

- [Limiti di spesa, prelievi e limiti del conto](https://support.neno.co/it/articles/15478296-limiti-di-spesa-prelievi-e-limiti-del-conto.md): Una panoramica sui limiti dei bonifici, i limiti di spesa delle carte, i limiti di prelievo agli sportelli ATM, i limiti dei pagamenti contactless e quanti conti puoi aprire.
- [Come viene protetto il mio denaro?](https://support.neno.co/it/articles/15478290-come-viene-protetto-il-mio-denaro.md): Come vengono tutelati i tuoi fondi, la copertura del sistema di garanzia dei depositi e cosa succede se il partner bancario o la banca depositaria fallisce.
- [Circuiti di pagamento e valute supportati](https://support.neno.co/it/articles/15444519-circuiti-di-pagamento-e-valute-supportati.md): Una panoramica delle valute, dei circuiti di pagamento e delle commissioni per i bonifici internazionali tramite il servizio carte di Neno, inclusi i paesi ammessi per i trasferimenti in uscita e i...
- [Posso esportare le mie transazioni?](https://support.neno.co/it/articles/14432512-posso-esportare-le-mie-transazioni.md)
- [Come scarico una conferma di transazione?](https://support.neno.co/it/articles/14432574-come-scarico-una-conferma-di-transazione.md)
- [Come scarico un estratto conto?](https://support.neno.co/it/articles/14432539-come-scarico-un-estratto-conto.md)
- [Quali sono i diversi saldi dell'account?](https://support.neno.co/it/articles/14432461-quali-sono-i-diversi-saldi-dell-account.md)
- [Che tipo di conto bancario offre Neno?](https://support.neno.co/it/articles/14432463-che-tipo-di-conto-bancario-offre-neno.md)
- [Il tuo conto aziendale Neno: panoramica](https://support.neno.co/it/articles/14432491-il-tuo-conto-aziendale-neno-panoramica.md)
- [Riceverò un IBAN olandese con la mia BV?](https://support.neno.co/it/articles/14432432-ricevero-un-iban-olandese-con-la-mia-bv.md)
- [Dove posso vedere lo storico delle mie transazioni?](https://support.neno.co/it/articles/14432514-dove-posso-vedere-lo-storico-delle-mie-transazioni.md)
- [Qual è la differenza tra carte virtuali e carte fisiche?](https://support.neno.co/it/articles/14432452-qual-e-la-differenza-tra-carte-virtuali-e-carte-fisiche.md)

## Español

### Cuenta

- [¿Puedo cerrar mi cuenta bancaria de Neno?](https://support.neno.co/es/articles/14432508-puedo-cerrar-mi-cuenta-bancaria-de-neno.md)
- [¿Puedo usar mi cuenta de Neno fuera de los Países Bajos?](https://support.neno.co/es/articles/14432506-puedo-usar-mi-cuenta-de-neno-fuera-de-los-paises-bajos.md)
- [¿Cómo cambio el representante legal de mi cuenta?](https://support.neno.co/es/articles/14432459-como-cambio-el-representante-legal-de-mi-cuenta.md)
- [¿Cómo cambio la dirección de mi empresa?](https://support.neno.co/es/articles/14432456-como-cambio-la-direccion-de-mi-empresa.md)
- [¿Cómo actualizo mi dirección de correo electrónico?](https://support.neno.co/es/articles/14432464-como-actualizo-mi-direccion-de-correo-electronico.md)
- [¿Cómo actualizo mi número de teléfono?](https://support.neno.co/es/articles/14432460-como-actualizo-mi-numero-de-telefono.md)
- [Gestionar tu cuenta de Neno: miembros, ajustes y actualizaciones](https://support.neno.co/es/articles/14432505-gestionar-tu-cuenta-de-neno-miembros-ajustes-y-actualizaciones.md)
- [¿Qué normativa se aplica a mi cuenta de Neno?](https://support.neno.co/es/articles/14432540-que-normativa-se-aplica-a-mi-cuenta-de-neno.md)

### Seguridad

- [¿Está seguro mi dinero con Neno?](https://support.neno.co/es/articles/14432538-esta-seguro-mi-dinero-con-neno.md)
- [Seguridad y protección frente al fraude en Neno](https://support.neno.co/es/articles/14432492-seguridad-y-proteccion-frente-al-fraude-en-neno.md)
- [¿Qué datos almacena Neno sobre mí?](https://support.neno.co/es/articles/14432520-que-datos-almacena-neno-sobre-mi.md)
- [¿Qué es 3D Secure?](https://support.neno.co/es/articles/14432518-que-es-3d-secure.md)
- [¿Qué es un error de vinculación de usuario y cómo lo soluciono?](https://support.neno.co/es/articles/14432466-que-es-un-error-de-vinculacion-de-usuario-y-como-lo-soluciono.md)
- [¿Qué es la Verificación del Beneficiario?](https://support.neno.co/es/articles/14432569-que-es-la-verificacion-del-beneficiario.md)
- [¿Qué debo hacer si sospecho que hay fraude?](https://support.neno.co/es/articles/14432515-que-debo-hacer-si-sospecho-que-hay-fraude.md)
- [¿Qué es la autenticación reforzada de clientes \(SCA\)?](https://support.neno.co/es/articles/14432553-que-es-la-autenticacion-reforzada-de-clientes-sca.md)

### General

- [¿Qué plan bancario de Neno es el adecuado para mí?](https://support.neno.co/es/articles/14440308-que-plan-bancario-de-neno-es-el-adecuado-para-mi.md)
- [¿Qué es una BV?](https://support.neno.co/es/articles/14432433-que-es-una-bv.md)
- [¿Qué es un UBO y por qué es obligatorio?](https://support.neno.co/es/articles/14432383-que-es-un-ubo-y-por-que-es-obligatorio.md)
- [Primeros pasos con Neno: guía completa](https://support.neno.co/es/articles/14432423-primeros-pasos-con-neno-guia-completa.md)
- [Planes de contabilidad, nóminas e impuestos de Neno](https://support.neno.co/es/articles/14440310-planes-de-contabilidad-nominas-e-impuestos-de-neno.md)
- [¿Qué costes conlleva Neno?](https://support.neno.co/es/articles/14432438-que-costes-conlleva-neno.md)
- [¿Qué funcionalidades ofrece Neno?](https://support.neno.co/es/articles/14432372-que-funcionalidades-ofrece-neno.md)
- [¿Qué es Neno?](https://support.neno.co/es/articles/14432366-que-es-neno.md)
- [¿Qué idiomas admite Neno?](https://support.neno.co/es/articles/14432439-que-idiomas-admite-neno.md)
- [¿Para quién es Neno?](https://support.neno.co/es/articles/14432371-para-quien-es-neno.md)
- [¿Qué métodos de pago acepta Neno?](https://support.neno.co/es/articles/14432376-que-metodos-de-pago-acepta-neno.md)

### Verificación de identidad

- [¿Cómo verifico mi identidad?](https://support.neno.co/es/articles/14432552-como-verifico-mi-identidad.md)
- [Verificación de identidad para tu cuenta de Neno](https://support.neno.co/es/articles/14432489-verificacion-de-identidad-para-tu-cuenta-de-neno.md)
- [Mi verificación de identidad ha fallado](https://support.neno.co/es/articles/14432543-mi-verificacion-de-identidad-ha-fallado.md)
- [¿Qué documentos se aceptan para la verificación de identidad?](https://support.neno.co/es/articles/14432542-que-documentos-se-aceptan-para-la-verificacion-de-identidad.md)
- [¿En qué consiste el proceso de verificación de identidad?](https://support.neno.co/es/articles/14432431-en-que-consiste-el-proceso-de-verificacion-de-identidad.md)
- [¿Por qué tengo que verificar mi identidad?](https://support.neno.co/es/articles/14432550-por-que-tengo-que-verificar-mi-identidad.md)

### Contacto

- [¿Cómo contacto con el soporte de Neno?](https://support.neno.co/es/articles/14432375-como-contacto-con-el-soporte-de-neno.md)

### Tarjetas

- [¿Cómo activo mi tarjeta física?](https://support.neno.co/es/articles/14432446-como-activo-mi-tarjeta-fisica.md)
- [¿Cómo ajusto mis límites de gasto?](https://support.neno.co/es/articles/14432455-como-ajusto-mis-limites-de-gasto.md)
- [¿Cómo bloqueo mi tarjeta?](https://support.neno.co/es/articles/14432445-como-bloqueo-mi-tarjeta.md)
- [¿Cómo pido una tarjeta física?](https://support.neno.co/es/articles/14432443-como-pido-una-tarjeta-fisica.md)
- [¿Cómo configuro Apple Pay?](https://support.neno.co/es/articles/14432447-como-configuro-apple-pay.md)
- [¿Cómo configuro Google Pay?](https://support.neno.co/es/articles/14432444-como-configuro-google-pay.md)
- [¿Cómo desbloqueo mi tarjeta tras introducir el PIN mal varias veces?](https://support.neno.co/es/articles/14432453-como-desbloqueo-mi-tarjeta-tras-introducir-el-pin-mal-varias-veces.md)
- [Tarjetas Neno: guía de tarjetas físicas y virtuales](https://support.neno.co/es/articles/14432488-tarjetas-neno-guia-de-tarjetas-fisicas-y-virtuales.md)
- [¿Cuáles son los límites de gasto de mi tarjeta?](https://support.neno.co/es/articles/14432454-cuales-son-los-limites-de-gasto-de-mi-tarjeta.md)
- [¿Qué pasa si introduzco mal el PIN de mi tarjeta demasiadas veces?](https://support.neno.co/es/articles/14432507-que-pasa-si-introduzco-mal-el-pin-de-mi-tarjeta-demasiadas-veces.md)

### Apertura de cuenta

- [No he recibido el correo de cuenta lista](https://support.neno.co/es/articles/14432434-no-he-recibido-el-correo-de-cuenta-lista.md)
- [Constitución de una BV: guía paso a paso](https://support.neno.co/es/articles/14432427-constitucion-de-una-bv-guia-paso-a-paso.md)
- [¿Puedo cambiar los datos de mi empresa después de pagar?](https://support.neno.co/es/articles/14432389-puedo-cambiar-los-datos-de-mi-empresa-despues-de-pagar.md)
- [¿Cómo constituyo una BV con Neno?](https://support.neno.co/es/articles/14432379-como-constituyo-una-bv-con-neno.md)
- [¿Cuánto tarda la constitución de una BV?](https://support.neno.co/es/articles/14432435-cuanto-tarda-la-constitucion-de-una-bv.md)
- [¿Cuánto cuesta crear una BV?](https://support.neno.co/es/articles/14432437-cuanto-cuesta-crear-una-bv.md)
- [Mi registro de BV ha caducado, ¿qué puedo hacer?](https://support.neno.co/es/articles/14432387-mi-registro-de-bv-ha-caducado-que-puedo-hacer.md)
- [Mi pago ha fallado, ¿qué hago?](https://support.neno.co/es/articles/14432385-mi-pago-ha-fallado-que-hago.md)
- [Conversiones de empresa individual: qué es posible y qué no](https://support.neno.co/es/articles/14633968-conversiones-de-empresa-individual-que-es-posible-y-que-no.md)
- [Todo sobre los UBO: requisitos para el registro de una BV neerlandesa](https://support.neno.co/es/articles/14432378-todo-sobre-los-ubo-requisitos-para-el-registro-de-una-bv-neerlandesa.md)
- [¿Qué documentos necesito para constituir una BV?](https://support.neno.co/es/articles/14432382-que-documentos-necesito-para-constituir-una-bv.md)
- [¿Qué pasa después de pagar mi BV?](https://support.neno.co/es/articles/14432380-que-pasa-despues-de-pagar-mi-bv.md)
- [¿Qué paquete de constitución de BV debería elegir?](https://support.neno.co/es/articles/14440304-que-paquete-de-constitucion-de-bv-deberia-elegir.md)
- [¿Cómo creo una cuenta en Neno?](https://support.neno.co/es/articles/14432374-como-creo-una-cuenta-en-neno.md)

### Transferencias y domiciliaciones

- [¿Puedo enviar una transferencia internacional?](https://support.neno.co/es/articles/14432565-puedo-enviar-una-transferencia-internacional.md)
- [¿Neno admite transferencias SEPA instantáneas?](https://support.neno.co/es/articles/14432559-neno-admite-transferencias-sepa-instantaneas.md)
- [¿Cómo envío una transferencia SEPA?](https://support.neno.co/es/articles/14432562-como-envio-una-transferencia-sepa.md)
- [¿Cómo cancelo una orden permanente?](https://support.neno.co/es/articles/14432555-como-cancelo-una-orden-permanente.md)
- [¿Cómo configuro una orden permanente?](https://support.neno.co/es/articles/14432564-como-configuro-una-orden-permanente.md)
- [Enviar y recibir dinero con Neno](https://support.neno.co/es/articles/14432504-enviar-y-recibir-dinero-con-neno.md)
- [Resolución de problemas con los pagos](https://support.neno.co/es/articles/14432486-resolucion-de-problemas-con-los-pagos.md)
- [¿Qué son los adeudos directos SEPA?](https://support.neno.co/es/articles/14432561-que-son-los-adeudos-directos-sepa.md)
- [¿Por qué no se ha procesado mi transferencia saliente?](https://support.neno.co/es/articles/14432572-por-que-no-se-ha-procesado-mi-transferencia-saliente.md)
- [¿Por qué se retrasa una transferencia entrante?](https://support.neno.co/es/articles/14432573-por-que-se-retrasa-una-transferencia-entrante.md)
- [¿Qué métodos de pago admite Neno?](https://support.neno.co/es/articles/14432554-que-metodos-de-pago-admite-neno.md)

### Cuentas

- [Límites de gasto, retiradas de efectivo y límites de cuenta](https://support.neno.co/es/articles/15478296-limites-de-gasto-retiradas-de-efectivo-y-limites-de-cuenta.md): Una visión general de los límites de transferencia, los límites de gasto con tarjeta, los límites de retirada en cajeros, los límites de pago contactless y cuántas cuentas puedes abrir.
- [¿Cómo está protegido mi dinero?](https://support.neno.co/es/articles/15478290-como-esta-protegido-mi-dinero.md): Cómo se protegen tus fondos, la cobertura del fondo de garantía de depósitos y qué ocurre si el socio bancario o el banco de custodia quiebra.
- [Redes de pago y monedas admitidas](https://support.neno.co/es/articles/15444519-redes-de-pago-y-monedas-admitidas.md): Una visión general de las monedas, las redes de pago y las comisiones de las transferencias internacionales con el servicio de tarjetas de Neno, incluidos los países permitidos y los cuatro grupos ...
- [¿Puedo exportar mis transacciones?](https://support.neno.co/es/articles/14432512-puedo-exportar-mis-transacciones.md)
- [¿Cómo descargo un justificante de transacción?](https://support.neno.co/es/articles/14432574-como-descargo-un-justificante-de-transaccion.md)
- [¿Cómo descargo un extracto bancario?](https://support.neno.co/es/articles/14432539-como-descargo-un-extracto-bancario.md)
- [¿Qué son los distintos saldos de la cuenta?](https://support.neno.co/es/articles/14432461-que-son-los-distintos-saldos-de-la-cuenta.md)
- [¿Qué tipo de cuenta bancaria ofrece Neno?](https://support.neno.co/es/articles/14432463-que-tipo-de-cuenta-bancaria-ofrece-neno.md)
- [Tu cuenta bancaria de empresa de Neno: descripción general](https://support.neno.co/es/articles/14432491-tu-cuenta-bancaria-de-empresa-de-neno-descripcion-general.md)
- [¿Recibiré un IBAN neerlandés con mi BV?](https://support.neno.co/es/articles/14432432-recibire-un-iban-neerlandes-con-mi-bv.md)
- [¿Dónde puedo ver mi historial de transacciones?](https://support.neno.co/es/articles/14432514-donde-puedo-ver-mi-historial-de-transacciones.md)
- [¿Qué diferencia hay entre las tarjetas virtuales y las físicas?](https://support.neno.co/es/articles/14432452-que-diferencia-hay-entre-las-tarjetas-virtuales-y-las-fisicas.md)